Professional headshot of Kaushik Dutta Bhowmik

IT Consulting and Operations Leader | Agile Coach | AI Strategy Executive

I am Kaushik Dutta Bhowmik, an IT consulting leader and Agile coach with over 13 years of experience delivering enterprise integration, production support, and digital transformation initiatives. I am the CEO of DigitrendsAi and CMO of CloudCADAi, combining hands-on technology leadership with strategy, product, and go-to-market skills strengthened by an MBA from UNC Charlotte.

13+ Years of Experience

ABOUT ME

From Enterprise IT Operations to AI-Driven Strategy

Kaushik Dutta Bhowmik is a technology consulting leader, Agile coach, and startup executive with more than 13 years of experience in enterprise integration, production support, and IT operations. He currently serves as CEO of DigitrendsAi and CMO of CloudCADAi, where he focuses on building AI-enabled, data-driven solutions and go-to-market strategies for modern businesses.

Over his career at World Wide Technology, Ingersoll-Rand, Ingersoll-Rand India, Accenture, and Tata Consultancy Services, Kaushik has led global teams supporting mission-critical applications across finance, supply chain, customer management, HR, and inventory. His work spans incident and problem management, root cause analysis, service reliability, and the design of dashboards and KPIs that bring transparency to IT operations and enterprise integration.

Kaushik holds an MBA in Management from the University of North Carolina at Charlotte and a Bachelor of Technology in Mechanical Engineering from Asansol Engineering College. Through his academic work, he deepened his expertise in strategy, financial analysis, operations, data-driven decision-making, negotiation, business ethics, and the application of AI in marketing and customer experience. He is a SAFe® 6 Product Owner/Product Manager, Certified Scrum Product Owner®, Lean Six Sigma Black Belt, and Software AG webMethods Integration Professional, blending technical depth with business acumen and an entrepreneurial mindset.

ACHIEVEMENTS

My Accomplishments & Recognitions

WHAT I DO

I bridge technology, business strategy, and operational excellence to help enterprises and startups deliver reliable systems, scale intelligently, and adopt AI-driven solutions through IT consulting leadership and digital transformation.

Enterprise IT Operations & Integration Leadership

I lead mission-critical IT operations, incident and problem management, and large-scale enterprise integration programs across finance, supply chain, HR, and customer management domains. My experience includes platform migrations, middleware modernization, tenant-to-tenant migrations, and operational stability initiatives.

Agile Coaching & Delivery Transformation

I provide Agile coaching to teams in Agile, Scrum, SAFe, and Lean practices, improving delivery cadence, reducing spillovers, and strengthening cross-functional collaboration. My work includes establishing Agile frameworks, creating KPI-driven dashboards, and fostering a culture of continuous improvement.

AI Strategy, Digital Transformation & Go-To-Market Leadership

As CEO of DigitrendsAi and CMO of CloudCADAi, I help build AI-enabled products and design data-backed marketing strategies. I specialize in AI strategy, digital transformation, positioning, customer journey optimization, competitive analysis, and aligning product capabilities with measurable business outcomes.

TESTIMONIALS

What Our Clients Say

My Companies

Visit my projects and companies

Publications

Ethical Analysis of the FTX Scandal

Published Scholarly Article

TVS Motors' Expansion Strategy in Emerging Markets

Published Scholarly Article

Insights

Thoughts on IT Operations, Agile, and AI Strategy

Enterprise Integration and IT Operations Leadership

Leading enterprise integration programs requires balancing technical excellence with operational reliability. Over 13 years, I've learned that successful IT operations depend on clear incident management processes, proactive problem management, and transparent KPIs that align teams around service reliability. The key is building systems that not only integrate seamlessly but also provide visibility into their health and performance. This means investing in monitoring, dashboards, and root cause analysis capabilities that turn reactive firefighting into proactive optimization.

2024

Incident and Problem Management for Reliability

Effective incident and problem management separates reactive support from strategic operations. Incident management focuses on rapid restoration, while problem management addresses root causes to prevent recurrence. The most successful teams I've led combine both: they respond quickly to incidents but also dedicate time to problem analysis, creating a feedback loop that continuously improves system reliability. This approach requires cultural change—moving from 'fix and forget' to 'fix, learn, and prevent'—supported by tools that make incident data accessible and actionable for problem teams.

2024

Agile Coaching and Delivery Transformation

Agile transformation isn't just about adopting Scrum or SAFe frameworks—it's about changing how teams think about delivery, collaboration, and value. As an Agile coach, I focus on helping teams establish sustainable cadences, reduce spillover, and build cross-functional collaboration. The most impactful changes come from creating KPI-driven dashboards that make progress visible, fostering a culture of continuous improvement, and aligning Agile practices with business outcomes. Success means teams deliver faster, with higher quality, and with greater predictability.

2024

AI Strategy and Go-To-Market for AI/SaaS Products

Building AI-enabled products requires more than technical capability—it demands clear positioning, customer journey optimization, and alignment between product capabilities and business outcomes. As CEO of DigitrendsAi and CMO of CloudCADAi, I've learned that successful AI strategy combines product excellence with go-to-market clarity. This means understanding your competitive landscape, optimizing customer journeys, and ensuring every product feature maps to measurable business value. The key is data-backed decision-making: using analytics to inform both product development and marketing strategy.

2024

MBA Lessons on Ethics and Decision Making

My MBA from UNC Charlotte reinforced that business decisions must balance profit with principles. The FTX scandal analysis I published highlighted how ethical lapses can destroy value and trust. In my work, I apply frameworks for ethical decision-making that consider stakeholders, long-term consequences, and organizational values. This isn't just theoretical—it's practical guidance for navigating complex situations where technical, business, and ethical considerations intersect. The best leaders make decisions that are both profitable and principled.

2024

Frequently Asked Questions

What do you do in enterprise IT operations?

I lead mission-critical IT operations, incident and problem management, and large-scale enterprise integration programs. My work spans finance, supply chain, HR, and customer management systems. I focus on building reliable operations through proactive monitoring, root cause analysis, and KPI-driven dashboards that bring transparency to IT operations and enterprise integration.

What is your approach to Agile coaching?

I provide Agile coaching that helps teams establish sustainable delivery cadences, reduce spillover, and strengthen cross-functional collaboration. My approach combines Scrum, SAFe, and Lean practices with KPI-driven dashboards and a culture of continuous improvement. I focus on aligning Agile practices with measurable business outcomes.

What types of AI strategy work do you do?

As CEO of DigitrendsAi and CMO of CloudCADAi, I help build AI-enabled products and design data-backed marketing strategies. I specialize in AI strategy, digital transformation, positioning, customer journey optimization, competitive analysis, and aligning product capabilities with measurable business outcomes.

How can someone work with you?

I work with enterprises and startups on IT operations, Agile transformation, integration projects, and AI/SaaS strategy. If you're looking for support with enterprise IT operations, Agile transformation, integration projects, or strategy for AI and SaaS products, reach out via email or LinkedIn to discuss how I can help.

What experience do you have with enterprise integration?

I have over 13 years of experience leading enterprise integration programs across finance, supply chain, customer management, HR, and inventory systems. My experience includes platform migrations, middleware modernization, tenant-to-tenant migrations, and operational stability initiatives. I'm also a Software AG webMethods Integration Professional.

What certifications do you hold?

I hold several professional certifications including SAFe® 6 Product Owner/Product Manager, Certified Scrum Product Owner®, Lean Six Sigma Black Belt, and Software AG webMethods Integration Professional. I also hold an MBA in Management from UNC Charlotte and a Bachelor of Technology in Mechanical Engineering.

What companies have you worked with?

Over my career, I've worked with World Wide Technology, Ingersoll-Rand, Ingersoll-Rand India, Accenture, and Tata Consultancy Services, supporting Fortune 500 and global enterprises. I currently serve as CEO of DigitrendsAi and CMO of CloudCADAi, where I focus on AI-enabled solutions and go-to-market strategies.

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Get In Touch With Kaushik

Let's explore how I can help.

If you're looking for support with enterprise IT operations, Agile transformation, integration projects, or strategy for AI and SaaS products, I'd be happy to connect. Reach out via email or LinkedIn.